Olla Trade
Get in Touch

Contact Olla Trade

Get in touch with our support team for account assistance, funding queries, trading platform support, and general enquiries. We're available Monday to Friday, 24 hours a day.

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General Enquiries

For general information about Olla Trade services, accounts, and promotions.

info@ollatrade.comSend Email →

Client Support

For assistance with your live trading account, funding, and technical issues.

cst@ollatrade.comContact Support →

Partnership / Affiliate

To enquire about our affiliate and partner programme or discuss a business partnership.

info@ollatrade.comPartner With Us →

Compliance & Complaints

To submit a formal complaint or enquire about regulatory and compliance matters.

View Complaints ProcessComplaints Process →
Company Information
Registered Address
Olla Trade Ltd.
Grace Complex, The Valley
AI 2640, Anguilla
Registration No. A000001849
Phone (24/5)
+44 7418 641736
Email
info@ollatrade.com
cst@ollatrade.com
Send a Message

How Can We Help You?

Fill in the form and our team will get back to you within one business day. For urgent account matters, email cst@ollatrade.com directly.

Response Times
General enquiries1 business day
Account supportSame business day
Partnerships2–3 business days
Complaints2 business days
Support Availability
Hours24/5
DaysMonday – Friday
WeekendsLimited availability

Send Us a Message

0 characters (minimum 20)

By submitting this form you confirm the information provided is accurate. Never share your password or PIN with anyone, including Olla Trade staff.

Self-Service

Quick Help

Find answers and manage your account directly — without waiting for a response.

Account Registration

Open a Standard, Pro or Elite live account in under 5 minutes.

Funding & Withdrawals

Deposit and withdraw funds securely via your client portal.

Platform Support

MetaTrader 4 setup, EA configuration, and technical guidance.

Partner Programme

Join the Olla Trade affiliate programme and earn commissions.

Complaints

Submit a formal complaint through our structured complaints process.

Support Hours

We're Available 24/5

Our client support team is available Monday through Friday, 24 hours a day, to assist with account questions, platform support, funding enquiries, and more. Weekend support may be limited — for urgent matters, please email cst@ollatrade.com.

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Monday – Friday
24 hours
Saturday
Limited
Sunday
Limited
Public Holidays
May vary
Contact Channels
Email Support
info@ollatrade.com
Phone
+44 7418 641736
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FAQ

Contact & Support FAQs

Common questions about reaching our team and managing your account.

You can reach our support team by email at info@ollatrade.com or cst@ollatrade.com, or by phone at +44 7418 641736. Our team is available Monday to Friday, 24 hours a day (24/5). You can also use the contact form on this page for non-urgent enquiries.

For MetaTrader 4 technical issues, account login problems, or platform-related questions, email cst@ollatrade.com with your account number and a description of the issue.

To submit a formal complaint, email our compliance team at info@ollatrade.com with your full name, account number, a clear description of the issue, and any supporting documentation. We acknowledge complaints within 2 business days and aim to resolve them within 10 business days.

For partnership, affiliate, and business development enquiries, please email info@ollatrade.com with your details. Our team will respond within 2–3 business days.

Our support team aims to respond to email enquiries within one business day. Phone support is available Monday to Friday, 24/5. For urgent account matters, phone contact is recommended.

Our Address
Registered Address
Olla Trade Ltd.
Grace Complex, The Valley
AI 2640, Anguilla
Registration No. A000001849

Olla Trade Ltd. is incorporated in Anguilla as an International Business Company, operating as an execution-only trading service. Please use the contact channels above for all enquiries.

Olla Trade Ltd.
Grace Complex, The Valley, Anguilla

Olla Trade does not operate client-facing offices. All account management is conducted through the secure online client portal. Please contact us via email or phone for all enquiries.

Important: Olla Trade staff will never request your account password or PIN via email, phone, or chat. If you receive such a request, do not comply and report it immediately to info@ollatrade.com. Olla Trade Ltd. is incorporated in Anguilla (Reg. No. A000001849) and operates as an execution-only service.